Integrating the Tellington TTouch^® Method in Guide Dog Training

by Janice K. F. Lloyd and Elizabeth Roe at the School of Veterinary and Biomedical Sciences, James Cook University, Townsville, QLD 4811, Australia

The Tellington TTouch^® method is used to reduce stress and relax animals so they can learn more effectively. It aims to increase an animal's body awareness and balance by using a combination of techniques that include specific touches, body wraps and leading (movement) exercises. This article discusses the method and its potential role in guide dog training.

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Loading stress in the horse:
Behavioural and physiological measurement of the effectiveness of non-aversive training (TTEAM) for horses with trailer loading resistance.

This study was conducted by Stephanie Shanahan when she was a student at the University of Ontario Veterinary School at Guelph, Ontario, Canada. The research was funded by a grant from the Geraldine R. Dodge Foundation for Research targeting the Improvement of Animal Welfare. Stephanie won the American Veterinary Society of Animal Behavior's 'Award for Student Excellence in Applied Animal Behavior Research'. Permission to post from Journal of Applied Animal Welfare Science.

Abstract

Resistance to trailer loading in the horse is a common source of stress and injury to horses and their handlers. The objective of this study was to determine whether non-aversive training based on Tellington-TTouch Equine Awareness Method (TTEAM) would decrease loading time and reduce stress during loading for horses with a history of reluctance to load.

Ten horses described by their owners as "problem loaders" were subjected to pre-training and post-training assessments of loading. Each assessment involved two seven-minute loading sessions during which heart rate and saliva cortisol were measured. The training consisted of six 30-minute sessions over a two-week period during which the horse and owner participated in basic leading exercises with obstacles simulating aspects of trailering. Heart rate and saliva cortisol were shown to increase significantly during loading as compared to baseline (P<0.001 and P<0.05, respectively). Reassessment after training showed a decrease in loading time (P=0.01) and reduced heart rate during loading (P=0.001). Seven good loaders were also subject to loading assessment for physiological comparison. Increases in heart rate during loading were significantly higher in the good loaders (P<0.001). Non-aversive training simulating aspects of loading may effectively reduce loading time and stress during loading for horses with a history of resistance to loading.

As most of you know, in the summer of 1999, I conducted research retraining horses with trailer loading problems using TTEAM. So I'd like to give a general outline of what I did and what I was trying to do. In a later issue, I will present some of the interesting case studies that came out of the research.

Horses who are reluctant to load into a trailer are not difficult to find. In fact, it is one of the most common behaviour problems horse people are familiar with regardless of the breed of horse or discipline they are involved in. Unfortunately, trailer-loading accidents are also a common cause of injury to horses and their handlers.

My intention in this project was to scientifically ascertain the effectiveness of a TTEAM training program at improving willingness to load. I also wanted to know if the stress of loading would be measurable physiologically and furthermore, if TTEAM training could measurably decrease loading stress.

We started with 12 horses who, according to their owners, were difficult to load. The horses included a Shire/Thoroughbred yearling, two and four year old Quarter Horses, Arabian crosses, Canadian broodmares and a few thoroughbreds. The oldest horse in the study was 20 years old.

In the initial assessment, the horse had two seven-minute opportunities to load, one with the owner and one with an independent handler who did not know the horse or the purpose of the study. We measured heart rate and took saliva samples to measure cortisol before, during and after the loading. We performed this assessment with all the problem horses as well as with 8 horses who were considered to be good loaders.

In almost every case loading time was not significantly different when the owner or the person unfamiliar with the horse was loading.

One of the "problem loaders" loaded readily and one of the good loaders did not load so we didn't use them in the study but we did work with both of them anyway.

After the assessment some horses started the training while others waited and had a second assessment before the training. This was done in order to keep the independent handler blind to the training status of the horse.

The training program was based on a wonderful article by Marion Shearer, "Prepare your horse to load", which was recently reprinted in the May-June 2000 TTEAM Connections. The sessions were every other day for two weeks. It is definitely beneficial for horses (and people) to have a break between sessions in order for the brain to integrate the new information. Every other day is better than every day. Some horses may benefit from more than two weeks of training while others might only need to be asked differently at the time of loading.

Here are some of the most important components of the program we used (for more information, I strongly recommend reading Marion's article):

Lower the Horse's Head

Many of the problem loaders had naturally high head carriage. When they were concerned their head would go even higher making it difficult to negotiate getting into a trailer. This is a normal reaction for horses, a part of the flight response. They are raising their head to shift their weight back which lightens their front end so they can turn around quickly and get away from what is scaring them. The problem arises when the handler has no way of asking the horse to lower its head. It appears that lowering the head actually changes the horse's reaction to a situation. When the head is lowered, a horse is able to move forward to approach and investigate what it is concerned about. This gives the horse the opportunity to realize that the situation is okay. With his nose in the air, a horse is neither going forward nor giving the situation a chance, he is asking to leave.

As part of our training we used as many different ways as we could think of to teach the horses to lower their head when asked. Some of the ways are listed here:

Leading position:

• Putting the chain up the side of the halter

While standing:

• A gentle signal and release downward on the chain, or "milking" of the chain
• Stroking of the horse's chest and forearms with the wand

While walking:

• Allowing the horse to walk into the wand which is held in front of the horse midway between the knee and shoulder

Body work:

• Raising the back with the tips of the fingers pressing on the midline of the abdomen
• Tail work
• Mouth work and ear work

These may not lower the head directly but can be very useful to get the horse to pay attention and think about what you are asking when you are stuck

Since we only had a short period of time to work with and the owners were not familiar with TTEAM, we did not teach ALL the possible tools that COULD be useful when working with horses to improve their willingness to load. We focused on a few basic principles and were very happy with the results we got.

The training sessions involved the introduction of these TTEAM techniques at the pace that seemed appropriate for that particular horse and owner:

Leading positions

Cheetah: This was used as the BASIC leading position. The important principles were to habituate the owner to being further away and further ahead of their horse while leading. We emphasized that the horse would better be able to listen if they could see the person leading them. It was also an opportunity for the handler to learn to use the wand to more clearly communicate what they wanted the horse to do.

Dingo: This is considered a very important part of trailer loading problem solving. The horse must learn to go forward from a signal. It seems that horses understand the signal on the croup combined with the signal on the chain very well, but it is important for the handler to learn to coordinate this movement in a consistent manner.

Dance: It is believed that many horses are more concerned about backing OUT of the trailer than getting into the trailer. Imagine backing out of something and not being able to see or feel the ground behind you! Teaching a horse to back one step at a time and to negotiate backing over obstacles, inclines and off bridges makes the horse more willing to load onto the trailer as well as backing out more calmly and safely.

The obstacles we used were whatever combination of poles, planks, tarps and barrels was available. We tried to simulate the different aspects of what CAN be difficult for a horse when trailer loading:

1. Stepping over or onto something i.e. poles raised or piled, bridge, cavalettis

2. Stepping onto an unfamiliar surface that makes noise i.e. plastic tarp, plywood sheet, bridge

3. Walking into a narrow space i.e. poles raised on barrels, tarps hanging over the poles, plywood

4. Walking under a low roof i.e. an arch of wands, a Styrofoam pole, a rolled tarp

The horse would walk up to the obstacle and be asked to halt. If the horse's neck was above the horizontal, the handler would ask the horse to lower its head and then proceed with the obstacle. It is not necessary to stop EVERY time before negotiating an obstacle. It is useful, however, in order to make every step clear and intentional to practice stopping and moving forward in a controlled manner with the head lowered.

Some of the horses appeared not to know that their limbs were connected to their body. So we used the body wrap to help them get a sense of how they might coordinate legs and body as a unit. For the horses who could not step over a pole without tripping, the body wrap seemed to make a world of difference!

Body work

We also included one session of bodywork for each horse. We were focusing on touches that would help ground, calm and connect the horse. We started with an exploration of the horse's body, which the owners found FASCINATING. The reactions of the horse fit with the pattern of difficulties that they had with them on the ground and under saddle. All of a sudden they seemed to understand that the horse was not stubborn or difficult but tight or sore or habituated to a particular way of carrying itself.

The touches we used:

Grounding:

• Python lifts
• Leg exercises

Calming:

• Ear work
• Mouth work

Connecting:

• Raising the back
• Tail work
• Lick of the cow's tongue
• Noah's march
• Zigzags

Results

Seven of the ten horses who completed the study loaded in the allotted seven minutes on the final assessment, a very significant improvement from the initial assessment. Three of these seven loaded instantly, in less than 30 seconds, and did so repeatedly during the 14-minute loading assessment.

Of the three horses who did not load:

• one had fallen when the lead shank broke during the initial assessment
• another owner had chosen not to participate in the training sessions
• the third owner had been absent for the initial loading assessment and was so nervous at the final assessment that she was crying.

By analyzing the data we had collected, we were able to show that the heart rate and saliva cortisol increased significantly when a horse was asked to load. While after TTEAM training the willingness to load was significantly improved AND heart rate was significantly lower when they were asked to load. The saliva cortisol measurement was not sensitive enough with the small number of horses we had to show a difference after training.

Good loaders

One of the most interesting things we found was that the good loaders had a higher increase in heart rate when they were loaded onto a trailer than the problem loaders. We don't have a specific explanation for this. My guess is that even though these horses are obedient enough to load when asked, loading onto a trailer is still stressful, definitely more stressful than standing in the crossties! Conversely, the horse might associate the trailer with going somewhere exciting, like a competition or trail ride, and their excitement is reflected by the increase in heart rate.

We also noticed that the horses who moved around and whinnied the most while they were in the trailer had LOWER heart rates than the horses who just walked on and stood there. That was a real eye opener! How often we forget that freezing is a panic response!

• "He was just standing there, quiet as could be, and all of a sudden, he just exploded!".
• "He's not scared, he's just stubborn. He just stands there and doesn't move."

Just because an animal isn't showing overt signs of being stressed, it doesn't mean he is relaxed.

Discussion and further questions

When I told my childhood coach about my research project, her response was: "I think you should measure the stress of the handler instead of the horse". And I think there's some truth to that. I think a key component of the training program was the owner involvement. Learning to communicate more clearly what we want from our horses allows them to feel safer doing things that seem inherently unsafe, like getting into a trailer.

Will horses who have had a bad experience with a trailer benefit from this training?

In this training, we did not use a trailer at any time other than the assessments. There were specific orders that the horses should not spend any time near a trailer during the study. We did this in order to show that the fear of the trailer itself is often not the problem. When a horse is more confident about its coordination and balance and receiving clear communication from its handler, the trailer is suddenly no longer a problem. In some cases however, being in the trailer is much worse for the horse than loading onto the trailer. Some horses will load readily and as soon as they are in the trailer, their heart rate triples and they are sweating profusely. The response to specific exercises will vary from horse to horse because in each case, we don't know EXACTLY what the horse is concerned about. And there will be some situations in which this training will not be the answer.

What would happen if the good loaders went through the training program, would their heart rates be reduced?

Well, we don't know. It's possible. It is possible that doing TTEAM groundwork with these horses because of its many benefits unrelated to trailering may improve the horse's comfort with trailer loading by improving its balance and coordination.

What about using the Clicker? Why didn't you use a Clicker?

I didn't use a Clicker in this project because I wasn't very familiar with them at the time. Also, the more variables you introduce in research, the less meaningful it becomes. I have since spoken with MANY people (behaviourists, trainers, TTEAM Instructors) who would include Clicker and Target Training in a trailer loading program. I think it's a great idea. Definitely horses learn very quickly and enjoy learning with positive reinforcement!

Why didn't the saliva cortisol show a decrease after training?

We're still just in the beginning stages of applying the use of saliva cortisol to measure stress in horses. The number of horses and the interval of testing we used was not sensitive enough to be able to say whether or not there was a decrease. Though the increase during loading was significant, a lesser increase after training could not be demonstrated.

How significant was the bodywork in the training program?

Well there's no way of knowing this either since we did not have a group who received ground work without bodywork. But the owners definitely seemed to find it very important. If nothing else, it allowed them to look at their horse in a different way which is an essential part of learning to work with them differently.

Happy trailering, Steph Shanahan

NOTE: TTEAM is an acronym of "Tellington TTouch^® Equine Awareness Method." Since this article was written, the brand name for all the facets of the TTouch^® organization is Tellington TTouch®.

Face, a Reluctant Show Dog
by Practitioner Kathi Lehman.

Face, a longhair standard Dachshund, came to TTouch^® as a Champion show dog. Vicki and Bruce Walsh were Face's owners and breeders. The Walshes have bred and shown dogs for thirty years. They had tried all the normal show dog training and socialization with Face, but while he was champion, he had developed bad behavior patterns.

Face had managed to finish his championship, but he was afraid of everything. He is an exquisite dog, but he is very nervous. At times, Face would totally loose it in the ring, and it would be everything Bruce could do just to hang on to him. He was very afraid of loud noises and would go into freeze at times. Face did not ever eat very well and was a very poor traveler. If Face had a "good" day and managed to win, he would totally refuse to walk on to the winners' platform to receive his award or have his photo taken.

Bruce brought Face to me ready to give up on Face as a show dog. My assessment was that Face was very tight in his stomach area and generally not very present. Face was very sweet but did not make any kind of contact really with anyone.

I used a body wrap and a Halti on him. When Face had his TTouch^®  "clothes" on we just walked around for about three minutes. Many performance dogs have been over stimulated by their dog jobs and sometimes very short easy sessions are the way to begin a breakthrough with them. I also did a short basic session of Clouded Leopard TTouches and mouth work. I used a pressure of about a three with the TTouches. His tail was limp, so I did some gentle tail-work as well. Then we took a break of about an hour.

We let Face wander around mv place, visit with other dogs and wear his body wrap in this very relaxed situation. He wore his body wrap for about 15 minutes. He then had about an hour to relax and process his first session.

I then put the Halti back on and the body wrap back on and gave Face some food treats. We very slowly did the labyrinth. At first, Face was very nervous, and I used a wand to coax him along with me. We then put him into the Homing Pigeon and lie was a bit more confident with Bruce as the leader. When we added the platform, Bruce commented that Face would never go up on that. Using the Homing Pigeon, wands and bits of food treats, we managed to get Face to climb up on the platform. I then did another ten-minute session of bodywork and Face went home.

Bruce brought Face back the next weekend and we began with the same light bodywork. Face was still very tense in his body with his gut area really feeling like a knot. Face had a much easier time with the confidence course this time. We added his stepping over a couple of low poles. These low poles are made by cutting swimming pool noodles in half. At first, stepping over something was very hard for Face, but he managed. My hope was that by asking him to pick up his feet tjat he would become more aware of his feet and his body.

Face went to a dog show the next weekend. He did better. Bruce felt he was calmer and more responsive. He won and he was willing to walk up the little ramp and take his ribbons. Bruce was also able to get a photo of Face standing on the little platform and that was another first.

The Walshes live two hours from me. They wanted Face to have more TTouch sessions, but the drive was a bit much. I offered to take Face for a week of TTouch camp. I repeated the sessions as described above. I added an evening session of slow gentle bodywork including Raccoon TTouch and lots of TTouch mouth-work. It took four sessions before Face seemed to have a real relaxation response. I did not really think any true progress had been made, but he was a nice dog and I had enjoyed working with him.

Face went home. The first call I got was asking me what I had done to make him eat. The Walshes had not mentioned the issue with Face eating, so not only had I not done anything, but also, I didn't even know it was an issue! I had just fed him, but I had done a bit of TTouch on him prior to each meal because I was trying to maximize our week.

The next week, Face went to the dog show. He did very well. He was more relaxed than ever. He even ate little treats called bait in the ring.

The Walshes asked me to work on Face at a dog show. I did a couple of sessions on Face at nearby dog shows. These sessions included some bodywork prior to his being groomed for the ring. I did note that his tail did not feel as disconnected anymore. Hoever, his stomach area was still tense so I did Abalone TTouches on that area with a very slow lift at the end.

I went to ringside and used the lines on the floor to make a little labyrinth. Prior to asking Face to walk forward in our invisible labyrinth, I did a few circles on his rump above his tail. Then as we started out, I did a little flicking TTouch like the horse-leading position and Dingo to encourage him move out and use his rear legs. This warm-up seemed to work quite well. In the ring, Bruce would do light mouth-work on the outside of Face's lips prior to the judge examining Face.

Face has gone on to learn to enjoy his job as a show dog. He now lives with a very nice handler, Loreen Hogan. Loren keeps Face as a house dog when he is not at the shows and they have bonded very well. I taught Loreen some TTouches and she has continued his sessions. Face became the number one ranked Longhair Standard Dachshund for 1999.

If you've done much work with Tellington TTouch^® Training, you have most likely discovered the benefits for animals - not only for horses, but also for dogs, cats, small critters, zoo animals and wildlife rescue. You may have discovered improvements in health and well-being, a reduction in stress, and often, miraculous changes in behavior. And in horses and dogs you will have been rewarded by enhanced performance and a more flexible, intelligent four-legged friend. Many, who work with the Tellington TTouch Method, report an unexpected deepening of relationship that gives you the feeling you are Dr. Doolittle with the ability to communicate without words, and understand each other in a way you didn't think possible.

However, what is often unrecognized or unspoken, are the effects on you! There is often experienced a transformation in the people using TTouch as well as their animals. We become more flexible and balanced mentally and physically, as well as emotionally. Many adults report a sense feeling of being smarter and more confident.

In classes of school children practicing TTouch on their companion animals, teachers and parents describe similar changes: improved ability to focus and concentrate (just like horses and dogs) with heightened confidence and more tolerance. Children with a tendency to lose their tempers or bully other kids increase self-control and another level of understanding that allows them to adapt and be less reactive. I believe TTouch teaches children what I call "compassionate empowerment®."

What causes these transformational changes in the two-leggeds? I believe the reasons are two-fold:

1. TTouch activates both hemispheres of the brain resulting in Whole Brain learning. The left side of the brain is commonly referred to as the logical side, and the right side is thought of as the creative or intuitive side, although in reality that is not so. The brain is actually an integrated whole. The left hemisphere is more linear and the right is oriented to spatial issues and understanding the big picture.

You wonder how TTouch affects the whole brain?

Each time you push the skin in a circle imagining the face of a clock, the intuitive side is engaged, because imagining or visualizing as well as the actual movement have to do with the intuitive. When you "see in your mind's eye" the numbers on the clock, the logical is activated because numbers have to do with logical thinking.

When you're practicing leading exercises imagining the "Elegant Elephant’s" trunk as the end of your "wand" or whip, the movement itself, and holding the wand and chain in both hands, affects the right brain. And the logical way of holding the wand and chain in two hands awakens the thinking side.

2. The second indication of this whole brain effect comes from the two studies I did in the summers of 1987 and 1988 in cooperation with Anna Wise of the Boulder Institute of Biofeedback. Working with a "Mind Mirror" developed by her mentor, British psycho biologist and biophysicist Maxwell Cade, produced some fascinating results. The Mind Mirror is an EEG that differs from the traditional EEG in that it used spectral analysis to simultaneously measure eleven different frequencies in each hemisphere of the brain. Unlike the normal EEG it has the unique ability to measure beta, alpha, theta and delta brain waves in both hemispheres of the brain.

We measured over a dozen students to determine their brain wave activity while being TTouched, rubbed, petted and massaged. Surprising was the fact that consistently, whether our students were being TTouched or TTouching a horse or a person, there was an activation of all four brain waves –beta, alpha, theta and delta – in both sides of the brain. When the person being measured was petted, stroked, rubbed or massaged, the relaxing alpha brainwave pattern was present, but never beta – the problem solving potential. Only with the circular touches were the beta brainwaves present.

So the next time you head out to the barn remember that TTouching your horse a few minutes a day can reduce your stress, clear your mind, deepen the connection with your horse and dog, and make you smarter. That's why the phrase "The Touch That Teaches" came into being.

Linda Tellington-Jones

Combining Tellington TTouch and Feldenkrais for extreme arthritis in knee due to poor posture. Client: female - 48 years old

This patient had her first surgery when she was 18 years old. When bending the knee at a certain angle she sometimes would loose control of her right knee and fall down. Repositioning the ligaments should have helped, but the surgery was not successful.

To avoid falling the patient developed the habit to straighten the knee instead of bending it while walking.  Due to many years of this poor way of moving a strong case of arthritis developed in her knee. In March 2006, she once again underwent surgery on her meniscus.  This surgery, followed by intense Physiotherapy also did not bring any relief and required weekly drainage.  A friend suggested she'd come to me for a Feldenkrais session.

I combined TTouch for You and Feldenkrais as follows:

With specific Feldenkrais exercises we searched for the "right" gait, the physiological movement of the walk. The ankle had "forgotten" that it had to move, there was no possibility of up or down movement. The leg was lifted by a swing of the hip, foot and knee remained stiff.

With the lightest impulses, we organized the body in a way that foot, knee and hip were able to "learn" to move properly. To heal the arthritis in her knee I treated the patient 20 minutes at the beginning and end of each session with TTouch on her right leg with the following TTouches:

Abalone pressure 1, two-second TTouches on the whole leg including knee starting at the hip down to the foot.

Lying Leopard pressure 1, one-second TTouches on the inside of the upper thigh down to the knee and then on the outside of the upper thigh.

Raccoon TTouch, pressure 1, one-second TTouches around the area of the knee and later directly on the knee.

At the end of the session Lying Leopard with pressure 1, one-second TTouches on the entire leg and ending with octopus on both legs.

After three weeks, the ankle has much more movement. The knee is starting to bend and the hip slowly leaned a new movement. we continued working on the movement of knee, foot and hip with Feldenkrais. I also use TTouch on the knee including in positions that are similar to a normal gait, with the patient standing with one leg ahead of the other, putting some pressure on the ligaments and tendons. I used the following TTouches:

Abalone, pressure 1, two-second TTouches on the right leg.

Raccoon TTouch, pressure 1, one-second TTouches around the knee and along the path of the tendons and ligaments going up to a pressure 3.

The fluid build-up in the knee has noticeably been reduced and the patient is using less pain medication.

After six weeks of therapy:

On flat ground and light incline the gait is normal. When the patient gets tired there is a slight unevenness in her rhythm. She puts more weight on the strongest leg and keeps it on the ground for two seconds while to injured leg stays on the ground for one second.  Only when she walks downhill is there a chance of the knee collapsing on her. There is no more access fluid in her knee and it no longer needs to be drained.  The patient is NOT using ANY pain mediation

The case study is not yet finished, but it showed very clearly how the combination of TTouch for You and Feldenkrais encouraged the healing of an old condition.

Marie-Jeane Dufour, Certified Feldenkrais Practitioner and TTouch for You Practitioner

In October, 2004 I joined Practitioner Jaynellen Kovacevich and her Oakland Zoo "Goat Rangers" for a presentation to the youth and their parents. Jaynellen's program won the Oakland Zoo "Volunteer of the Year" award for 2003.

Jaynellen arranged this presentation and potluck lunch with me as a reward for the Goat Rangers.

Their parents were invited to spend the day at the zoo with their rangers, the youngest volunteers at the zoo, to learn more about the program and the benefits of TTouch. This was also an opportunity for the parents to hear about the special contribution the Goat Rangers have made to the zoo and to show pride in them for their accomplishments.

It was especially wonderful to have this chance to honor the work of Jaynellen. She is both a Companion Animal and a TTEAM Practitioner in addition to being a special education teacher. Jaynellen has been teaching TTouch in her school classes for almost 20 years, since the beginning of the Animal Ambassador program.

I talked about the history of Animal Ambassadors International^® and how I was inspired with the idea of Animal Ambassadors International from my work in Russia with children and animals beginning in 1985. That was the year that I organized a telephone exchange between a school in Moscow and a school in Utah. In both schools the kids could hear each other (through the interpreters) over loudspeakers that could be heard ri all the classrooms. How rewarding it is to see this concept of animals being our ambassadors for promoting understanding between people and animals these 19 years later.

I presented the Goat Rangers with Animal Ambassador certificates that state, "I hereby vow to use my hands, my heart and my voice to speak for and protect all . . . . . (This space is then filled in with the name of the animal or animals the recipient chose. Many of the youth wrote in "all animals.”)

After lunch we spent an hour with the goats and sheep in the petting zoo, where the rangers introduced me to their favorites, including Pygmy goats, an Alpine, a Nubian, a La Mancha goat and a flock of Barbados sheep. It was exciting and impressive to watch the Goat Rangers as they TTouched several of the senior goats who are being treated by the zoo veterinary staff and zookeepers for arthritis. Educational staff members and keepers have noted that the Goat Ranger program and TTouch have been beneficial to these older goats as well as the other goats and sheep.

Jaynellen has been teaching this class twice a month for almost four years at the Oakland Zoo and has shared the benefits of TTouch with many educational staff members, zookeepers and docents. When she began the program, many of the sheep and goats shied away from being touched. They were used to the public feeding them, but often they were approached by young children pulling on their horns, face or legs. In return, the goats often tried to escape by butting the children. Sometimes parents pushed or hit the goats and sheep to keep them away when they were aggressive about getting food. Not exactly ideal for a petting zoo.

Jaynellen taught her Rangers how to teach visiting children to quietly and respectfully groom the goats and sheep with a soft brush and to do some TTouches on them. Every two weeks for the past four years the Goat Rangers have been handling the goats and sheep in this way.

I just could not get over how gentle and relaxed the animals are. Normally one has to be careful around goats with horns because they can make abrupt moves with their heads and hurt you unintentionally. These goats are so quiet and careful with their heads and will lie still for ages to be groomed gently and TTouched. This gives visiting children and their parents a new way to be around animals with gentleness and respect.

Jaynellen and Avril Keimey, one of the first Goat Rangers, commented that the behavior of the goats and sheep changed dramatically with the use of TTouch and brushing. Avril had this to say about the program: "I used to go to the Zoo when I was younger, and I was one of those kids who was afraid to go into the petting zoo because there were goats jumping on people. About four years ago, I became a Goat Ranger, and started doing TTouch on the goats and sheep, and showing little kids how to pet them nicely. In the time I've been a Goat Ranger, I have seen a huge improvement in the animals' behavior. They approach people instead of running away. I now see very few kids who are afraid to go up to the goats."

Later in the day, Roland and I were shown video footage of the Goat Rangers teaching visiting kids of all ages, including parents, how to gently brush and TTouch the goats and sheep. It is fascinating and inspiring to watch kids enter the area with rambunctious behavior, and within five minutes be relating quietly to the animals. It's totally intriguing to listen to these young Goat Rangers demonstrate and explain exactly how to gently brush the goats. On the video you see goats lying perfectly still, often with eyes half closed, or sometimes lying flat on their sides, enjoying every minute of the interaction. These Rangers are awesome Animal Ambassadors and articulate, patient teachers.

Gail Ellis, School Programs Manager, The Oakland Zoo, said: "There has been an obvious and dramatic change in the behavior and temperament of both the animals and the youth involved. It has been amazing to see."

The "Goat Rangers" are volunteer kids between the ages of 12 to 17. The youth have to commit to six months of volunteer work to be accepted in the program and Jaynellen puts them through a rigorous interviewing process before they are accepted.

NOTE: TTEAM is an acronym of "Tellington TTouch Equine Awareness Method." Since this article was written, Linda decided to use a brand name for all the facets of the TTouch organization. Currently, that is Tellington TTouch^® Training.